Support
Frequently Asked Questions
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping can take 7-14 business days depending on the destination.
What is your return policy?
We accept returns on unopened fragrances within 30 days of purchase. Unfortunately, we cannot accept returns on opened bottles due to hygiene reasons.
Are your fragrances vegan?
Yes, all Elanfrost fragrances are 100% vegan and cruelty-free. We never test on animals.